Our Care Approach
At MaxHealth, we make healthcare simple.
Your dedicated healthcare team focuses on keeping you healthy with our two-step approach.
-
Proactive primary care
-
Personalized care for you
Proactive primary care
MaxHealth keeps you healthy by coordinating all aspects of your care so you can focus on being you. Your primary care provider and dedicated care team will proactively help you or your caretakers manage your medication, specialists, insurance benefits, and general wellbeing—helping you stay healthier.
-
Self-scheduling
-
Same-day appointments
-
24/7 access to your provider anytime, anywhere
-
Over 50 locations
-
Transportation coordination to appointments
-
Easy-to-use virtual health options
-
Mail order pharmacy with medical reminders
-
Quick and easy onsite lab tests and blood work
-
Access to medical records and referral status through our patient portal
-
Dedicated care team to support your overall health
-
Home care coordination through our network of trusted providers
-
Access to best-in-class physical therapy, either in-person or at home
-
Bilingual team
Personalized care for you
At MaxHealth, we know that everyone’s health situation is different, so we provide targeted care tailored to your individual health circumstances.
We pair you with a dedicated care team to support you, your family, and caretaker, based on your individual health needs. This team includes healthcare physicians, nurses, clinical assistants, social workers, and more. From a friendly reminder to check your blood pressure to helping you transition from the hospital to your home, your care team makes sure you’re managing your health, not the other way around.
And if you ever need immediate care, your care team is here to see you or help you coordinate the care you need.
Patient Advocate
- Confirms healthcare eligibility, ensures you get the most out of your coverage, and finds the nearest MaxHealth location to you
- Schedules your new patient appointments and onboards you with your new provider and care team
- Offers assistance in addressing social barriers by connecting you with community resources
- Keeps you up to date on upcoming MaxHealth events both at the clinic and within the community
Provider
- Creates a personalized care plan to manage your health, discusses your health care needs, and offers advice
- Determines whether you need testing and consults with trusted specialists as part of your care plan
- Provides care tailored to your needs through an office visit or virtually if unable to make an in-person appointment
Clinical Assistant
- Welcomes and assists you during your appointment
- Works closely with your provider preparing your medical records and assisting
- Ensures your experience is pleasant and a high level of care is delivered
Pharmacy Technician
- Educates you on the best way to manage your prescriptions
- Ensures you receive your prescriptions in a timely manner, including delivery to your door
- Tailors compounded prescriptions to your specific needs
- Provides customized pill packs upon request to remove the stress of managing your prescriptions
Care Manager
- Ensures your chronic conditions are managed properly
- Manages and helps transition your care back to your provider from the hospital, emergency room, or specialist
Health Coach
- Provides a point of contact for appointment scheduling, coordinating preventative care, patient portal access, updating medical records, billing questions, and any other needs you may have
- Assists you with navigating referral and specialist care and coordinates your appointment